Safe Gaming

At 1xp Responsible Gaming — Play smart, play well

Gaming is for enjoyment, not stress. 1xp believes every player deserves a positive, controlled experience. Use our responsible gaming tools to set your own limits and play on your terms.

Licensed Platform
24/7 Support
Self-Exclusion Feature
Bet Limit Settings

When Gaming Is Entertainment, Not a Problem

Responsible gaming at 1xp is more than following rules — it is at the core of everything we do. We want every user to enjoy gaming for what it is, without it ever becoming an addiction or a source of financial stress.

Online gaming can be fun and exciting — but it should always be treated as entertainment, not a source of income. 1xp's responsible gaming policy helps you build healthy gaming habits. We actively provide tools and resources to help you stay in control of your gaming.

Many players in Bangladesh are stepping into online gaming for the first time. At 1xp, we believe new players deserve the right guidance from the start — which is why we place a strong emphasis on responsible gaming awareness from day one.

1xp is strictly for users aged 18 and above. We enforce rigorous age verification and are committed to protecting minors from accessing our platform.
Remember — gaming is for entertainment. Chasing losses by placing bigger bets is never the right move. Stay within your budget and take regular breaks.

1xp's Commitment

We do not just offer games — we make sure your gaming experience is safe, transparent, and responsible.

  • Fully Transparent Payout Information
  • Personal Limit Controls
  • Self-Exclusion Option
  • Reality Check Notifications
  • Professional Support Referral
  • Responsible Advertising Policy
  • Minor Protection Measures

Responsible Gaming Tools

Tools 1xp Offers to Keep Your Gaming in Check

Set a Deposit Limit

Set your own maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set, but increasing them requires a 24-hour waiting period — so every decision is a considered one.

Loss Limit

Your gaming session will be automatically stopped once you reach a set loss amount. This feature protects you from sudden large losses and prevents impulsive betting decisions.

Session Time Limit

Set a time limit for each gaming session. Once the limit is reached, 1xp will send you an automatic notification and, if needed, end the session for you.

Cooling-Off Period

If you feel like you need a break, you can temporarily suspend your account for anywhere from 1 day to 6 weeks. During this period, you will not be able to log in and will not receive any promotional communications.

Self-Exclusion

For a longer break, you can self-exclude for anywhere between 6 months and 5 years. During this period your account will be completely inactive and cannot be reactivated before the exclusion period ends.

Reality Check

At regular intervals, a pop-up notification will appear showing how long you have been playing and how much you have won or lost. This small reminder helps you stay aware and in control.


How Limit Settings Work

1xp's responsible gaming tools are straightforward to use. You can set or reduce limits anytime from your account settings. Reductions take effect immediately, but increasing a limit requires a 24–48 hour waiting period — a deliberate design choice to prevent impulsive overspending.

Daily Deposit LimitBDT 5,000 / day
Weekly Loss LimitBDT 15,000 / week
Session Time Limit2 hours / session
Monthly Budget LimitBDT 30,000 / month

The figures above are examples only — you can set any amount that works for you.

Steps to Set Your Limits

1

Log In to Your Account

Log in to your 1xp account and click the profile icon in the top right corner.

2

Go to the Responsible Gaming Section

Go to the Settings menu and find the "Responsible Gaming" option.

3

Choose Your Preferred Tool

Deposit limit, loss limit, session time, or self-exclusion — choose whichever tool you need.

4

Set Your Amount and Duration

Enter the amount and duration that match your budget and schedule.

5

Confirm

Clicking the Save button will apply your changes immediately, and a confirmation will be sent to your email.


Signs of Problem Gaming

If you notice these signs, seek help right away — acting early is always the smarter choice.

Financial Warning Signs

  • Betting with money set aside for bills or debt repayment
  • Repeatedly placing larger bets to try to recover previous losses
  • Borrowing money or being dishonest to fund gaming
  • Gaming with money meant for essential household expenses
  • Suffering financial hardship after losing a large sum of money unexpectedly

Behavioral Warning Signs

  • Being unable to stop gaming or stick to set limits
  • Lying or being secretive about gaming
  • Withdrawing from family and friends
  • Feeling restless or irritable when not gaming
  • Neglecting work, studies, or family responsibilities
If you notice any of the above signs in yourself, reach out to 1xp support right away or talk to someone you trust. Asking for help is not a sign of weakness — it takes courage.

Tips for Healthy Gaming Habits

Responsible gaming does not mean giving up gaming altogether. It means enjoying it mindfully. 1xp recommends setting a budget and a time limit before every session — and sticking to both.

  • Set a clear budget before you start playing and do not exceed it.
  • Never think of gaming as a way to earn money — it is entertainment.
  • Take a break of at least 10–15 minutes every hour.
  • Avoid gaming when you are feeling angry, frustrated, or stressed.
  • Do not play while under the influence of alcohol or any other substance.
  • Prioritize spending time with family and friends over gaming.
  • Keep your winnings in perspective — knowing when to stop is what separates smart players from the rest.
  • Review your gaming patterns regularly.

Frequently Asked Questions About Responsible Gaming

Yes. When you activate self-exclusion, you will be given the opportunity to withdraw any remaining balance in your account. No new deposits or gaming activity will be permitted during the exclusion period. Our support team will assist you through the entire process.

Lowering your deposit limit takes effect immediately — because it is there to protect you. Increasing your limit, however, comes with a 24 to 48-hour cooldown period. This delay is intentional, giving you time to step back from decisions made in the heat of the moment.

A cooling-off period is a temporary break lasting from 1 day to 6 weeks. Once it ends, you can resume playing automatically. Self-exclusion is a longer-term measure — from 6 months to 5 years. It cannot be reversed before the period expires and provides a stricter level of protection.

While we cannot act on third-party requests directly, a family member can contact our support team to share their concerns. We will review the account if warranted and take appropriate action. That said, limits set by the account holder themselves are always the most effective.

Yes, 1xp monitors all gaming activity in line with its license conditions. If a user's behavior shows signs of problem gaming, we proactively reach out to that user and offer support.

Protection of Minors

1xp strictly enforces an 18+ policy. Age is verified at registration, and no account is fully activated without identity verification through the KYC process. We believe it is every platform's ethical responsibility to keep minors completely away from online gaming.

Parents can install parental control software on their children's devices. Setting up separate user profiles on computers or phones is an effective way to limit children's access.

If a minor has created a 1xp account, please contact us immediately at [email protected]. We will take swift action.

Parental Control Tips

  • Create a separate child profile on your computer and block adult sites.
  • Keep screen time controls and content filters enabled on your smartphone.
  • Use parental control settings on your home router.
  • Never share your 1xp login credentials with anyone.
  • Have open conversations with your children about the risks of online gaming.
  • Monitor your child's online activity regularly.

Further Help & Resources

Additional Support Services for Responsible Gaming at 1xp

24/7 Support

Get help anytime via live chat or email. Our responsible gaming specialists are always available.

Gaming Diary

View and download detailed reports of your gaming history and spending from your account at any time.

Smart Notifications

Receive automatic notifications about your time and spending — so you never go over your limits.

Professional Referral

If you feel you need it, 1xp can connect you with a professional gaming addiction counselor.


Play Responsibly

Experience Safe Gaming at 1xp

We are committed to making every gaming session on 1xp an enjoyable one. Join today and use our responsible gaming tools to play on your own terms.

18+ Only  |  Licensed Platform  |  Responsible Gaming Guaranteed
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